Returns + Exchanges
JEWELRY MAY BE EXCHANGED FOR ANOTHER SIZE OR RETURNED FOR STORE CREDIT TOWARDS ANOTHER STYLE WITHIN 14 DAYS OF RECEIPT. ALL RETURNS MUST BE IN NEW AND UNWORN CONDITION. AT THIS TIME, WE ARE UNABLE TO ACCEPT RETURNS FROM OUR INTERNATIONAL CUSTOMERS BECAUSE OF DUTIES COMPLICATIONS.
HOW IT WORKS:
Please email us to request a return, and we will issue you a return authorization number. Please include your name and order number in your email to expedite the return process.
We are unable to cover return shipping. Please send your return back to us with your name, email, order number, and return authorization number (RA#). We are not liable for damages during the shipment process so please ship the jewelry in a well packaged box via an insured, traceable carrier.
Upon inspection and acceptance of your return, we will issue you store credit for your order minus any shipping cost. Store credit doesn't expire, and is issued in the form of a digital gift card.
If you would like to exchange an item for a different size, please email us with your order info and the new size requested. Your replacement piece will be produced within our regular production timeline. All replacement orders are FINAL SALE. We are not able to replace an order more than once.
If you received a damaged or defective item, please email with your order number along with a photo showing the issue, and we'll take care of you.
All sale items are final sale and non-refundable.
We stand by the craftsmanship of our jewelry. If you have any questions or concerns about your jewelry, please reach out of us and we'll do our best to help you.
To learn more about our jewelry and how to care for it, please see our care + cleaning page.